Download our latest
Android and iPhone apps ...

Seer Computing Courses

Why are there no prices displayed for the courses or consultancy?

Can I use local transport to get to the London courses ?

What follow up do you give after a course ?

Can you customise a course selecting only certain
topics ?


What time do the public courses start ?

We are in Eastern Europe, can you teach us here ?

I dont want your sales staff to hassle me

Do you accept Visa or Mastercard ?

Where do you get your course material from ?

We're based in Dublin would you charge us VAT on your courses ?

How do we book courses ?

What if your public courses are not on suitable dates ?

How long do your quotes last ?

Can you give quotations for a variety of scenarios ?

Can you invoice us for the work ?

Can you schedule weekend courses ?

Do you cancel courses ?

If I ask for a quotation how long will you take to send me one ?

On Site Training

What are your requirements to give on-site training ?

What is the maximum number of delegates on-site ?

Does Seer Computing arrange lunch etc ?

So you charge for the course, and then travelling and expenses ?

Do you need to stick to the starting times stated ?

What software do you need installed on our machines ?

When can you perform the course ?

How much time does your Trainer need to set up for the course ?

Consultancy

How do you calculate Consultancy charges ?

What are your charges for the preliminary meeting ?

What if we only need a few hours Consultancy ?

Brochure

Why is your brochure so large to download ?

Can I get a brochure sent to me ?



Courses

Why are there no prices displayed for the courses or consultancy ?

Prices are based on the requirement of the client, therefore we cant quote you for the work until we know how best to help you, all prices quoted are guaranteed to be lower than those from Companies offering similar products and services. Prices for the Public courses are fixed and will be sent to you within an hour of request.

Can I use local transport to get to the London courses ?

All of our public courses are based near routes of public transport

What follow up do you give after a course ?

Each delegate will be given contact details for our enquiries email address, they can use this to ask any questions they like relevant to the course they have taken. We do ask for a fair usage of this facility and if the questions are complex and need research we would ask for a more formal structure to the communications.

Return to Top of Page

Can you customise a course selecting only certain topics ?

Providing the course is given on-site we can allow the client to 'cherry pick' the topics to be covered, this has to be agreed before the course is booked so that we can reduce the number of days charged for etc

What time do the public courses start ?

All courses unless pre-agreed begin at 9am, courses on-site can be scheduled to begin at a time convenient for the delegates

We are in Eastern Europe, can you teach us here ?

Provided the delegates can speak English we can teach you, if the coursework needs to be in a language different than English then an additional translation charge will apply.

I dont want your sales staff to hassle me

We have a Company policy not to pester anyone who has made an enquiry about our Courses or Consultancy

Return to Top of Page

Do you accept Visa or Mastercard ?

We tend to invoice against a Purchase Order, personal cheques are accepted and we can make arrangements to accept payment with PayPal with a small handling charge.

Where do you get your course material from ?

All of our courses are created in-house, the Consultants who present the courses are those who wrote them in the first place.

We're based in Dublin would you charge us VAT on your courses ?

Vat is charged on all work that we undertake, however, if you can prove you are vat registered in a non-UK country then we are able to remove the vat charge from our charges under a reciprocal EU agreement.

How do we book courses ?

All of our quotations are sent with a booking form, complete this and either email or post it to us, we will then confirm the booking and take over from there.

What if your public courses are not on suitable dates ?

Our public courses have dates for three fixed periods in time, if the dates are unsuitable we may be able to offer on-site training, please contact us to find out more.

Return to Top of Page

How long do your quotes last ?

Our quotations are valid for three months and would only change during that period if the vat rate changes.

Can you give quotations for a variety of scenarios ?

Certainly we can prepare as many scenarios you require.

Can you invoice us for the work ?

Yes, no problem.

Can you schedule weekend courses ?

In some circumstances we can offer weekend and evening training.

Do you cancel courses ?

Not if a course has had bookings made for it, unlike some Companies we will continue with our commitment even if the Course is not fully attended. Courses with no bookings will obviously not take place !

Return to Top of Page

If I ask for a quotation how long will you take to send me one ?

We aim to send out quotations within two hours, however at very busy times our Sales staff will advise you if this will be a little longer. All email requests will be acknowledged within two hours.

On Site Training

What are your requirements to give on-site training ?

All we basically need is a room with sufficient tables and chairs for the delegates and the Consultant, we bring all other necessary equipment including Database, machines and manuals.

What is the maximum number of delegates on-site ?

We suggest that no more than eight people attend a course at one time, however if a Company requests it we will train up to twelve delegates a course.

Does Seer Computing arrange lunch etc ?

Generally one of the advantages of on-site training is that delegates can return to their desks to check emails etc, we can arrange for sandwiches to be delivered to the site but this will be in addition to the quoted costs.

Return to Top of Page

So you charge for the course, and then travelling and expenses ?

No our quotation will include all expenses we incur in performing the course, there will be no added charges other than Vat at the current rate.

Do you need to stick to the starting times stated ?

On-site courses can commence and finish at times agreed with Client.

What software do you need installed on our machines ?

We do not use your machines, our Consultant will arrive at your site with sufficient machines for all Delegates to have one each. Using your machines for the training would be a logistical nightmare not to mention the security implications.

When can you perform the course ?

At a time mutually suitable for us and you, we generally need a three to four week booking notice, you will need to discuss dates with your delegates and ourselves.

How much time does your Trainer need to set up for the course ?

Our Consultants take a maximum of 40 minutes to set up the entire classroom provided they don't need to move furniture etc

Return to Top of Page

Consultancy

How do you calculate Consultancy charges ?

Consultancy charges vary according to the amount of work required and what the work entails, if the Consultancy can be performed in our offices our rates will be lower, we will provide a quotation following our preliminary meeting.

What are your charges for the preliminary meeting ?

Regardless of whether it is performed via a conference call or us visiting you we will not charge you for the time etc

What if we only need a few hours Consultancy ?

Then we will only charge you for the few hours and if we can perform the Consultancy via a conference call it will be at a reasonable rate

Return to Top of Page

Brochure

Why is your brochure so large to download ?

The brochure is over 500 pages long, its probably better to contact us and we will post you a copy.

Can I get a brochure sent to me ?

Yes email your postal address and one will be sent within 24 hours.

Return to Top of Page