"I filled in the survey after the training but just wanted to write an extra note to say thanks again for everything, Seer Computing have been a pleasure to work with and the training provided was excellent.
I spoke to everyone that attended the training sessions, and all of the feedback was extremely positive. We were a mixed group with different levels of experience and everyone got what they wanted from the course.
The equipment used during the sessions and the course material provided greatly assisted in our learnings, due to the fact that it was so hands on.
There was a very good balance between reviewing course material and hands on exercises, which worked very well for everyone.
Julian immediately made everyone feel at ease, which allowed people to ask even the simplest of questions, and was very patient and helpful as we all worked through the exercises, which was greatly appreciated also."
JO in Bath ...
"The pace of the course was just right. Any quicker I wouldn’t have been able to understand things as we moved along. Having the manual to refer back to will be essential when putting this into practice."
OM in Dover ...
"Having the Laptops with remote Desktop functionality is a huge advantage compared to other training courses"
AM in Gateshead ...
"Really enjoyable course, good structure, great trainer and gained a lot from attending"
Wasn’t it the Egyptians who first introduced the concept of constructive criticism? Many times they attended IT training courses and needed a way to show their appreciation or disapproval of the content or the course tutor,
here we see a typical reaction to a bad course …
satisfaction then they might turn into a Mob …
Something had to be done, that’s why when Seer Computing was created in 2000 every course it has ever presented the Delegates are given a questionnaire at the end of the course to complete.
The questionnaire asks the Delegates to give marks out of ten for a series of topics in a two major categories, the Course and the Course tutor, there is also room for the Delegate to give a written explanation of for
the scores they have given, it is these comments you will see throughout our webpages, not everyone makes comments, maybe 90% of all the questionnaires we have on record do not any, just scores.
With very few exceptions the scores average between 8 and 10, lower scores are given when the Delegate feels they haven’t learned as much because they already have a lot of experience or when they have yet to use the product
in their job, they always comment as such on the forms.
Some comments early on in our history mentioned that the manuals could be double sided rather than printed single sided, as a eco-friendly Company we switched the manuals to duplex printed,
cutting down on the amount of paper used and less weight for the Delegates to carry, in some cases such as the CSS 3 course the manuals are printed in full colour, but all are printed on 120 gsm paper when makes them very robust and long lasting.
The second part of the questionnaire deals with the Tutors themselves, we are interested in how they conduct themselves during the course, do they display great knowledge of the subject and answer all questions
from the Delegates, we even ask whether the Tutors appearance was satisfactory, we pride ourselves on having knowledgeable Consultants who dress the part, although none of them wear ties nowadays etc., they always wear
business appropriate clothes, maybe we will remove the appearance topic off the questionnaire in due course but we will always believe that a course deserves a well turned out and well informed course presenter,
incidentally Angela has lovely hair and Julian has great cufflinks … just saying, it's what was on the questionnaires …
Well we're doing well so far, none of our Course Tutors have been hung, shot or punished in any way, they've all come back safely to our office with glowing questionnaires and a lot of Businesses who we have taught
have booked us again for further training.